Effective Date: April 11, 2025
Welcome to New Carolina Health! These Terms of Service (“Terms”) govern your use of our website, programs, coaching services, mobile applications, and all related offerings provided by New Carolina Health.
By accessing or using any of our services, including enrolling in the 21-Day Weight Loss Challenge, you agree to these Terms, our Privacy Policy, and any applicable rules or guidelines. If you do not agree, do not use our services.
Our programs are developed by physicians and supported by certified health coaches. However, New Carolina Health is not a substitute for medical advice. Always consult with a licensed healthcare provider before starting any fitness or nutrition program, especially if you have pre-existing medical conditions.
You acknowledge that results may vary based on individual effort, consistency, lifestyle, and health history. We do not make guarantees regarding specific outcomes.
To use our services, you must be at least 18 years old and capable of entering a binding contract. By signing up, you confirm that you meet this requirement.
You agree to:
Provide accurate, complete, and up-to-date information
Keep your account credentials secure
Use the program for personal, non-commercial purposes only
Not share program materials or access credentials with others
Access to the 21-Day Weight Loss Challenge and other programs may require payment. You agree to the posted pricing at time of purchase. All payments are securely processed through our third-party payment providers.
Refunds may be offered only as per the terms stated at point of sale. Unauthorized chargebacks may result in account suspension or termination.
All content on our platform—including videos, meal plans, coaching scripts, guides, app content, and branding—is the exclusive property of New Carolina Health and is protected by copyright and intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works without our written consent.
To the fullest extent permitted by law, New Carolina Health and its team are not liable for:
Any injury or health complications resulting from your participation
Loss of data, profits, or business interruption
Third-party service failures
Use our services at your own risk.
We reserve the right to suspend or terminate access to any user who violates these Terms or misuses our platform in any way, without notice or liability.
We may update these Terms from time to time. Continued use of our services after changes means you accept the updated Terms.
These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict of law principles.
For questions or concerns about these Terms, please contact:
📧 Email: support@newcarolinahealth.com
📍 Mailing Address: NC, USA