Last Updated: April 11, 2025
At New Carolina Health, your privacy is important to us. This policy outlines how we collect, use, store, and protect your personal information when you participate in our programs, access our website, or use our services, including the 21-Day Weight Loss Challenge.
We collect both personal and non-personal information:
Personal Information (you voluntarily provide):
Name, email address, phone number
Payment details (if purchasing a program)
Health-related inputs (only if shared through our forms, assessments, or coaching tools)
Non-Personal Information (collected automatically):
IP address, browser type, device info
Click behavior, time spent on pages, and location data
Cookies and tracking pixels for analytics and advertising
We may use your information to:
Deliver program materials and coaching support
Personalize your experience and progress tracking
Communicate via email, SMS, or phone about your challenge journey
Send reminders, health tips, and updates
Process transactions and customer service requests
Improve our website, services, and advertising
We do not sell your personal data.
We may share your data with:
Our professional health coaches or authorized team members
Secure third-party vendors (e.g., email tools, payment processors, analytics services)
Legal authorities if required by law
All third-party partners are required to adhere to data protection and privacy standards.
You may:
Access, update, or delete your personal data
Request a copy of the information we hold about you
Opt out of marketing emails at any time by clicking “Unsubscribe”
Disable cookies through your browser settings
If you’re a resident of the EU, California, or other jurisdictions with specific privacy rights, we honor those rights and provide relevant access and opt-out mechanisms.
We take security seriously. Your data is protected by:
Secure encryption protocols (SSL)
Access controls and internal training
Regular system updates and security audits
While no system is 100% secure, we work diligently to protect your data from unauthorized access or disclosure.
Our services are intended for individuals aged 18 and older. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.
Our site may contain links to external websites. We are not responsible for their privacy practices. We encourage you to review their policies before submitting any personal information.
We may update this policy occasionally to reflect changes in regulations or business practices. When we do, we’ll revise the “Last Updated” date above and, if significant, notify you by email or through our platform.
Have questions or requests about your data? Reach out to us:
📧 Email: support@newcarolinahealth.com
📍 Address: NC, USA